ERP teams have a skills gap. Not the kind you think

A full product update: new features built around a single question — what would it take for the way your best people work to become the way everyone works?

PG Gonni
PG GonniHead of Product Design at Tato · 2026-04-14
ERP teams have a skills gap. Not the kind you think

Key takeaways

  • The ERP skills gap isn't about technical knowledge — it's that the way your best people work doesn't transfer to the rest of the team
  • Skills in Tato packages your team's best operating patterns and makes them the default for everyone, regardless of experience level
  • Project onboarding now grounds every output in your actual project context — upload your charter and every report, answer, and insight is specific rather than generic
  • Meeting reports now include full source traceability — every insight links back to the exact moment it was said
  • Tato is now available in French

ERP projects generate two things worth keeping: the context they produce — project charters, workshop outputs, decisions — and the expertise of the people running them. Most teams lose both. Context ends up buried or undocumented. Expertise walks out the door when a PM rolls off. This product update is about fixing that.

Read the key ideas below or watch the full video at the bottom of this post.

Why good teams still struggle to deliver consistently

We spent most of the beginning of this year obsessing over customers — talking over and over with our target personas, learning what they do, how they do it, where the biggest pain points are. Then we mapped it all out so the whole team could align on what we thought the most valuable moments to focus on were.

PG

Head of Product Design, Tato

What we kept hearing wasn't surprising. The problem isn't that ERP teams lack good people. It's that the way good people work doesn't scale. After all, 57% of businesses cite poor project management as their top ERP roadblock. That's a solvable problem.

Making your best people's way of working the team standard

The difference between a smooth ERP delivery and a chaotic one often comes down to one or two people who just know how to run things — how to spot a risk before it becomes a problem, how to walk into a steering committee prepared, how to keep a sprint from falling apart.

That instinct is hard to teach and even harder to replicate.

Skills in Tato are built around that idea: the best way of working doesn't stay with one person. It becomes the standard — packaged and shareable across the whole team.

Monday morning, before your first call, Tato already knows what you're walking into. Meeting prep runs automatically. Risk checks happen whether you remembered to do them or not. A new consultant joins mid-project and hits the ground running — not because you spent two hours onboarding them, but because the way your team works is already there.

Context that makes the whole team sharper

That's paired with a new project onboarding flow. Upload your charter at the start and every answer, every report, every output is grounded in what's actually happening on your project — not generic.

The more Tato knows about your project, the sharper it gets. When you pull a report from a meeting, you can trace every insight back to the exact moment it was said. No more "I think we decided that in week three."

What's next

Honestly, we're just getting started. I think we have so much more to build here — so much more information to capture, so many more things to do with that.

Vlad Lokshin

Co-founder & Head of Product, Tato

Tato is now available in French — get in touch if you want to set it as your company default.

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ERP teams have a skills gap. Not the kind you think | Tato Blog