ERP implementation glossary
Definitions of the terms that come up most often in ERP delivery — presales, implementation, and go-live.
CutoverERP cutover is the planned transition from a legacy system to the new ERP platform. It is the highest-risk phase of any implementation — a compressed window during which data is migrated, systems are validated, and the business commits to going live.Fit-gap analysisFit-gap analysis is the structured process of comparing standard ERP functionality against a business's actual requirements to identify what the system covers out of the box and what requires customization, configuration, or process change.HypercareHypercare is the intensive support period immediately following ERP go-live. The delivery team remains on-site or on-call with elevated availability to resolve issues, support users, and stabilize the system before transitioning to steady-state operations.RICEFWRICEFW is the standard framework ERP teams use to categorize custom development scope — Reports, Interfaces, Conversions, Extensions, Forms, and Workflows. Understanding RICEFW is essential for accurate scoping, estimating, and delivery in any ERP implementation.
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